According to a recent study by Deloitte on behalf of the Material Handling Institute (MHI), 63% of industry leaders surveyed say hiring and training a skilled workforce is their top challenge. With e-commerce and business models promising near instant delivery, warehouses are pressured to onboard large numbers of new staff to meet seasonal surges – some requiring 3x or more increase in staffing to meet demand. According to Gartner, it is not uncommon for new hires to need weeks, if not months, of training to become productive.
Companies like GE Healthcare and DHL are using augmented reality (AR) to train temporary, inexperienced logistics workers to quickly perform at the highest levels on common tasks such as pick & pack, cycle counting, kitting and shipping & returns.
AR delivers real-time visual information within workers’ line-of-sight to reduce the likelihood of errors and eliminate the need to glance over instruction sheets or handheld devices. DHL has reduced errors 40% using this technology while GE increased pick and pack productivity 46%.
We’ve compiled a report to help you understand how AR provides a multi-faceted technology solution that can bridge the gap between people, productivity, safety and performance. The report also outlines best practices for getting started with AR to build an ROI use case for deployment and scale thereafter.
Get the report, “Using Augmented Reality to Manage Peak and Seasonal Surge.”