The food logistics and supply chain industries have a lot to gain from augmented reality (AR) technology. For example, technicians at The Coca-Cola Company wear smart glasses, powered by Upskill’s Skylight AR platform, to expedite equipment inspections, service calls and routine audits. Technicians receive real-time maintenance instructions in their line of sight from subject matter experts around the world. Without needing to fly in an expert, Coca-Cola is saving nearly $10,000 per service call.
Upskill’s CEO and co-founder recently discussed this use case, along with a few other emerging AR trends for 2018 in the latest edition of Food Logistics. Ballard writes that AR will fuel the best-known brands in the world, like Coca-Cola, by empowering workforces to perform tasks more efficiently and with higher quality. This translates into a competitive advantage.
In addition, Ballard says that AR use cases for field service and material handling are rapidly gaining traction due to the repeatability of their applications. He also sees speech becoming the primary interaction paradigm for enterprise AR, especially as smart assistants like Amazon Alexa familiarize workers with executing everyday tasks using voice.
Lastly, Ballard points out that it is becoming easier for anyone to develop AR applications. Tool sets like Upskill’s Skylight SDK are lowering the entry barrier for the knowledge required to build AR applications, putting the power into the hands of those who are closest to the problem or use case. This allows anyone to quickly create content and more easily translate their workflows into AR experiences.
To learn more, check out the March edition of Food Logistics.