Retailers are racing to meet the growing demand of Buy Online Pickup in Store (BOPIS) shoppers, which currently accounts for more than half of all U.S. shoppers. While it unlocks additional foot traffic and revenue for stores, it also causes numerous challenges around logistics, training and customer satisfaction while fulfilling orders.
Skylight is a hands-free augmented reality platform that accelerates productivity for new and existing workers by displaying picklists, product locations and more within the workers line of sight via smart glasses or mobile devices. By providing your associates with a hands-free wearable solution, they can keep their heads up and focused on the task at hand and more accurately fulfill orders whether in-store or in the warehouse.
Skylight can also support staff in real-time inventory checking and replenishment, and enable self-service maintenance across your stores to deliver a more optimal customer experience and lower costs.
How augmented reality is used in retail and eCommerce
Reduce round trip times by providing item location, quantity and aisle on workers’ smart glasses.
Process and prioritize orders by displaying kitting item lists in the logical order they should be retrieved
Loading and unloading
Keep workers’ heads up and prevent hazardous distractions during loading and unloading operations.
Perform inventory audits faster by confirming item location data and taking photos hands-free.
Provide staff with real-time availability of stock inventory in the factory, or in the store, and be able to make orders
Accelerate new hire productivity by giving workers the ability to share their point of view to managers.